Privacy Policy

1. Who we are

PAForever (“we”, “us”) provides a personal-assistant service that you can talk to by phone or from a browser. This policy explains what information we collect, why we collect it, and what we do with it.

2. Information we collect

• Account data — your name, email address, and the encrypted password you set at sign-up.
• Assistant data — the conversations, tasks, calendar events, and knowledge-base items you create with your PA.
• Voice data — short-lived audio sent to our speech-to-text provider (SOC 2 / HIPAA / GDPR compliant) for transcription. We do not store raw audio.
• Telemetry — minimal log data (IP, user agent, error traces) used to keep the service running and secure.

3. How we use your data

We use your data to:

• Provide and operate the assistant.
• Authenticate you and protect your account.
• Improve reliability, diagnose problems, and prevent abuse.
• Communicate important service notices.

We never sell your data. We do not use the contents of your assistant conversations to train third-party models.

4. Sub-processors

We use a small set of trusted infrastructure providers:

• Firebase / Google Cloud — authentication, database, file storage.
• Cloudflare — application delivery and edge compute.
• Speech AI providers — SOC 2 / HIPAA / GDPR-compliant speech-to-text and text-to-speech.
• Telephony providers — optional phone connectivity.
• Large-language-model providers — inference on only the messages needed to answer the current turn.

A current list of named sub-processors is available on request from privacy@ravinaro.com.

5. Your rights

You can export or delete your data at any time from the Settings page or by emailing privacy@ravinaro.com. EU/UK/CA residents have additional rights under GDPR / PIPEDA — reach out and we'll honour them within 30 days.

6. Retention

Account and assistant data is kept for as long as your account is active. When you delete your account, we permanently remove your data within 30 days, except where we're legally required to keep it (e.g. billing records).

7. Security

Data is encrypted in transit (TLS 1.2+) and at rest. Production access is restricted to a small number of engineers and audited. If we detect a breach that affects you, we'll notify you within 72 hours.

8. Contact

Questions? Email privacy@ravinaro.com.